July 2006
Jul
30
Usability study for Midwest Fortune 100 Healthcare Company
We completed a usability study on a proposed navigation redesign for this company's intranet. During our testing, we interviewed a variety of employees to learn about their expectations, needs, and concerns regarding their intranet. The interviews were recorded, and key sound bites were included in our report of findings.
The outcome? We learned that a new way of thinking about this company's products and services worked well and was very welcome, and that some of the navigation labels weren't as clear as they could be. Our findings helped to support this company's redesign efforts, and will one day save it hundreds of hours of productivity time.
