How to build a voice-first UX with Shortcuts and Apple Health
When designing a voice-first experience, developers must create guard rails around all the many unexpected edge cases.
Host a human-centered project kickoff for project health and happiness
The primary goal of the project kickoff is to establish a tone of trust for the working team—as well as get out of the way all the initial logistics of today’s collaborative work environment.
Museums and the Web 2017 conference wrap-up
Thoughts about universal design, inclusion, sharing and collaboration
How to design effective mobile glance experiences
The user experience of a well-designed glance is fast, non-disruptive, and surprisingly emotive.
Designing a CMS image library for real people: 16 user stories
Managing images is way too complex. Here's how we're developing our custom CMS to make the task much easier.
Observed: exhibit interactive that lets users "see inside" fragile textbooks
At the Newseum in Washington, D.C., users can peer inside some of the founding documents of freedom.
Observed: successful low-tech museum interactives
At the Jewish Museum in Ferrara, Italy, a successful low-tech interactive room fosters fun interactions for kids.
Design thinking: even WiFi passwords can support your brand message
Can an IT infrastructure requirement break free from frustrating experiences, and express a brand promise of friendliness?
Your project is dead—long live your project! How to reduce project failure through pre-mortems
How can we gain the insights of a post-mortem, before a project has even started?
Convert a 27" iMac into a standing desk
You can free yourself from sitting all day—even with a large format, older 27" iMac. But, be ready for some drawbacks, too.
Let's move on from badges and points: the psychology of fun
Bringing the psychology of game design and the architecture of fun into application design can lead to engaged customers, greater learning and retention, and increased loyalty.
Device Manufacturers: Let The Data Go, No One Will Get Hurt
Device manufacturers need to be held accountable on their value proposition. If they are genuinely creating these devices so that we can lead our best, fullest lives, then it's time for them to let our data free.