When should information design disrupt the flow?
The typical job of information design is to present information in easily consumable ways. But sometimes, you've got to stop the train.
Build a voice-first UX to record body temperature with Apple Health
When designing a voice-first experience, developers must create guard rails around all the many unexpected edge cases.
Client Interview: John McKinnon, Executive Director, Elmhurst Art Museum
How one cultural institution navigated the COVID-19 crisis with a Museum From Home initiative.
An interview with Salli Swindell — illustrator and entrepreneur
Salli and her brother Nate Padavick manage the the internet's largest collection of food and travel illustration. Find out how these entrepreneurs handle an ever changing marketplace, run business idea experiments, and manage a complex online media empire.
Report bugs on mobile with video screen captures for iPhone and Android
A screenshot is critical when reporting mobile app bugs, but it can’t capture the story if the problem involves interactions. On iOS, it’s easy to record the screen — and for Android, there’s a free, app too.
Host a human-centered project kickoff for project health and happiness
The primary goal of the project kickoff is to establish a tone of trust for the working team—as well as get out of the way all the initial logistics of today’s collaborative work environment.
How can non-engineers visualize code to understand complex software projects?
If you can understand the problem, you can understand even complex code, through auto-generated visualizations and big-picture status reports.
Choice architecture and software design: how Facebook works against your privacy interests
Facebook uses dark patterns and choice architecture to steer customer behavior away from privacy. Understanding how they punish and reward customer behavior is a first step towards regaining control.
Best apps for Apple Watch to increase focus and productivity
In the ongoing battle for control of your attention and focus, is the Apple Watch friend or foe?
What roles are required for successful projects?
A digital initiative can involve many different roles across planning, development, and launch.
Website launch checklist: how to go live with confidence and fewer errors
Taking a website live requires careful planning that involves many team roles. While editorial and SEO usually get the spotlight, it’s critical to review accessibility, optimization, and security, too.
How to write a great bug report
A great bug report can be as short as a tweet. When written well, it can be quickly addressed—and will earn you the love of your dev team.
Design patterns: one-click account creation via email
How can I easily invite a person I know, such as a client, partner, or customer, to create an account in my system?
Design patterns: trusted user account self-registration
How can I safely help people at organizations I trust, such as clients or business partners, to create user accounts in my system, if I don’t know who the person will be?
Museums and the Web 2017 conference wrap-up
Thoughts about universal design, inclusion, sharing and collaboration
How to design effective mobile glance experiences
The user experience of a well-designed glance is fast, non-disruptive, and surprisingly emotive.
Designing a CMS image library for real people: 16 user stories
Managing images is way too complex. Here's how we're developing our custom CMS to make the task much easier.
Observed: exhibit interactive that lets users "see inside" fragile textbooks
At the Newseum in Washington, D.C., users can peer inside some of the founding documents of freedom.
Observed: successful low-tech museum interactives
At the Jewish Museum in Ferrara, Italy, a successful low-tech interactive room fosters fun interactions for kids.
Design thinking: even WiFi passwords can support your brand message
Can an IT infrastructure requirement break free from frustrating experiences, and express a brand promise of friendliness?
Your project is dead—long live your project! How to reduce project failure through pre-mortems
How can we gain the insights of a post-mortem, before a project has even started?
Convert a 27" iMac into a standing desk
You can free yourself from sitting all day—even with a large format, older 27" iMac. But, be ready for some drawbacks, too.
Let's move on from badges and points: the psychology of fun
Bringing the psychology of game design and the architecture of fun into application design can lead to engaged customers, greater learning and retention, and increased loyalty.
Device Manufacturers: Let The Data Go, No One Will Get Hurt
Device manufacturers need to be held accountable on their value proposition. If they are genuinely creating these devices so that we can lead our best, fullest lives, then it's time for them to let our data free.