Business technology consulting
We help businesses adapt to change and be more profitable by modernizing their technology infrastructure
We use a systems-thinking approach to diagnose root problems. We help our clients build robust platforms that are modular, integrated, and designed to change over time.
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Build business capacity
We help businesses meet the demands of new and changing markets. We plan migrations from redudant or legacy systems, and build new technology-enabled services. -
Strengthen confidence and competence
We create North Star plans that clarify where where the business is headed and what's on the horizon. We sort out broken and frustrating workflows and grow organizations' capabilities. -
Create business intelligence
We design systems that generate valuable data around services, products, and trends. We help our clients adopt a learning mindset that generates market growth. -
Reduce risks and costs
We help optimize and automate business operations, eliminate redudant workflows, and reduce the risk of unaddressed privacy and security practices.
I consider Nick and the Neoteric team true partners, particularly in the early stages when defining requirements. He brings insights and guidance from his many years of experience building software systems. He produces elegant solutions to complex requirements.
Services and capabilities
Map complex IT systems
By building system architecture maps, we uncover silos and redundancies that hamper growth and the ability to adapt.
Model customer journeys
We sort out complex processes and customer journeys. We help our clients create digital experiences that work.
Define software specifications
We have a pragmatic, agile approach to defining software objectives, requiremnets, and product plans.
Assess security practices
We help organizations identify security problems, establish priorities and next steps, and adopt a security mindset that reduces risks.
Plan software implementations
Not everything can be done at once. We create implementation plans that deliver value quickly and incrementally.
Reimagine software delivery
We help teams adopt agile approaches to development and delivery, with an emphasis on engineering quality, security, and documentation.
Our Approach
- Open minded
- Our perspective is rooted in engineering quality: but we don't drive our consulting engagements to sell a solution. We take a Socratic approach to uncover the truth and the pragmatic next steps to improvement.
- Collaborative
- We're IT experts and collaborative communicators. Our organization-wide interviews celebrate successes, bubble up challenges, and build consensus around future solutions.
- Designed to adapt to change
- Technology is always in flux; business models rapidly change. Companies can lead in their innovation efforts when they own their data without software lock-in, and are ready to adopt new processes and systems.
- Incremental
- Even the longest journey begins with a single step. We're always asking ourselves and our clients, "What can be delivered that's valuable—in the next two weeks?" Agile approaches build confidence, adapt to change, and flush out problems early.